Last Updated: July 8, 2026
Drakees started with a simple goal: make online shopping feel straightforward again. We’re based in Plainfield, Illinois, and we run this store ourselves — a small group that handles everything from product selection to customer support.
Every decision we make comes back to treating people fairly. That means we don’t play games with pricing, we don’t bury fees in the checkout, and we don’t outsource support to scripts. When you contact us, you’ll hear from someone who actually works here.
Here’s what you can always expect from us:
- Free shipping on every order, no minimums or tricks
- A 30-day return window with free return shipping and no restocking fees
- Refunds processed quickly, back to your original payment method
- A team that answers the phone during business hours
We’re not trying to be the biggest store out there. We’d rather be the one that treats you right. Thanks for giving us a chance — we know you have options, and we don’t take that for granted.
If you ever want to share feedback or just say hello, reach us at info@drakees.com or call +1 815-992-9278.